Privacy Policy of Synergy Creations Digital

Effective Date: 2nd March 2024

Synergy Creations Digital, a leading video editing company offering a broad range of video editing and post-production services globally. We are committed to protecting the privacy of our clients and to being transparent about the information we collect and how we use it.

Scope

This policy applies to information collected through our website, mobile applications, and any related services, sales, marketing, or events.

Information We Collect

1. Personal Information

  • Identifying Information: Name, email address, phone number, and other contact details.
  • Financial Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Project Information: Video files, project briefs, and other materials submitted for our services.

2. Non-Personal Information

  • Usage Data: Information on how services are accessed and used, including clicks, internal links, pages visited, and other similar information.
  • Technical Data: IP address, browser type, and version, operating system, and device information.

3. Sensitive Information

We do not intentionally collect sensitive personal information. Clients should refrain from submitting such information to our platform.

How We Use Your Information

  • To Provide Services: Processing your projects, managing transactions, and offering customer support.
  • Communication: Sending updates, promotional materials, and other service-related notices.
  • Improvement and Development: Enhancing our services, developing new features, and conducting analysis to serve our clients better.
  • Legal Compliance: Adhering to applicable laws, regulations, and legal requests.

Sharing and Disclosure

  • With Service Providers: Sharing with third parties who perform services on our behalf, under confidentiality agreements.
  • For Legal Reasons: Disclosing information when required by law, to protect our rights, or in response to legal processes.
  • In Business Transfers: Information may be shared during negotiations of, any merger, sale of company assets, financing, or acquisition.

International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ.

Data Security

We implement significant measures and protocols to secure your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your Privacy Rights

Depending on your location, you may have rights under data protection laws to access, correct, delete, or restrict the use of your personal data, or to object to certain processing activities.

Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16.

Cookies and Other Tracking Technologies

We use cookies and similar tracking technologies to track activity on our services and hold certain information, which helps us improve our services and your experience.

Third-Party Privacy Practices

This policy does not cover the privacy practices of third parties that we do not own or control.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top.

Contact Us

For questions about this Privacy Policy, please contact us

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